Services
Core Services
Customer Core Services is an integrated part of TANDBERG's Constant Care offering, and provides essential service elements available to you throughout the lifetime of your product.
Installation Services
Installation services ensure that you enjoy your visual communications experience from the very beginning.
Training
TANDBERG University offers a variety of video conferencing training courses designed to empower our Partners and Customers with the technical knowledge and practical skills to successfully use and deploy TANDBERG Video Solutions.
Global Deployment
TANDBERG's Global Deployment Solutions offer flexibility to our Customers and Partners thanks to transparent targeted programs. TANDBERG can help you deliver regardless of Whether it's deployment of one unit to one location or creating nationwide deployment strategy.
Professional Services
We will help you drive business productivity through our team of experts and authorized Partners by ensuring rapid systems adoption and using your existing visual communications solution to the maximum extent possible. Let our knowledge and experience work for you.
Support
Knowledge Base
Our searchable Knowledge Base contains answers to frequently asked technical support questions ranging from troubleshooting tips to advice on interoperability, configuration and firewalls.
Troubleshooter
Experiencing a problem with your video conferencing system and need technical assistance? The TANDBERG Troubleshooter will walk you through a step-by-step process to identify the cause of the problem and suggest ways to fix it.
Interop Database
TANDBERG believes that interacting over video by users is to be possible regardless of the type of system they use.
We are dedicated to developing standards-compliant products and we test our products with 3rd party software on a regular basis to ensure that your investment in video conferencing delivers maximum interoperability.
To see how our products work together with other elements of TANDBERG's Total Solution and different versions of 3rd party software use our interoperability database. It is currently based on the old Codian interoperability database, however we plan to extend it into the entire TANDBERG product range.
Online Support
Reaching our worldwide technical support teams has never been easier.
Documentation
Easy access to TANDBERG's technical product specification and user manuals.
Online Testing Tool
Video loopback services
Please note: The video loop-back service is for the purpose of testing connectivity and confirming that your system is transmitting video and audio properly. The artifacts are caused by the looping-server and do not represent the quality you would experience during a normal video conference.
The online services are available 24 hours per day, 7 days a week unless stated otherwise. Please keep connection time to the minimum possible.
Product Registration
Register your system with TANDBERG and be up to date with the latest news on software updates.
Download Software
Looking for TANDBERG's latest (or older) software as well as software release notes? Visit our web-based FTP site.
Constant Care
Need more? Additional services are available through TANDBERG's Constant Care offering. It provides essential service elements available to you throughout the lifetime of your product.
Training
TANDBERG University offers a variety of video conferencing training courses designed to empower our Partners and Customers with the technical knowledge and practical skills to successfully use and deploy TANDBERG Video Solutions.
Device Security
Get Device Security for TANDBERG Server Appliance Updates.
